ConverseBSL provides British Sign Language training, Deaf Awareness training and accessibility support for businesses, charities, public services and community organisations.

We help organisations improve communication, confidence and inclusion when working with Deaf and hard-of-hearing people.

ConverseBSL began by delivering British Sign Language courses to individual learners. Over time, our work has developed into supporting organisations that want to make their services, workplaces and customer-facing environments more accessible.

Today, our focus is on practical training and inclusion support for staff teams, front-line services and organisations that want to improve the way they communicate with Deaf and hard-of-hearing people.

Our services include workplace BSL training, Deaf Awareness sessions, accessibility audits and bespoke support tailored to the needs of each organisation.

Our Approach

We believe accessibility should be practical, meaningful and relevant to real-life situations.

Our training is designed to help staff feel more confident, more aware and better prepared when supporting Deaf and hard-of-hearing customers, clients, patients, service users or visitors.

We focus on clear communication, respectful practice and realistic changes that organisations can put into place.

Every organisation is different, so our training and support can be adapted to your sector, team size, working environment and aims.

Who We Support

We work with a range of organisations, including:

- Businesses

- Charities

- Public services

- Community organisations

- Healthcare services

- Local authorities

- Schools and colleges

- Housing providers

- Shopping centres

- Customer service teams

- Front-line staff

- Support services

- Event organisers

Whether you are looking for a short awareness session, practical workplace BSL training or a wider accessibility review, ConverseBSL can help you identify a suitable approach.

Our Values

Communication

We believe everyone should be able to access information and services in a way they can understand.

Inclusion

We support organisations to make practical improvements that reduce barriers and improve access.

Respect

We encourage respectful, person-centred communication with Deaf and hard-of-hearing people.

Confidence

We help staff build confidence so they feel more prepared in real workplace and customer-service situations.

BSL Training, Deaf Awareness & Accessibility Support for Organisations

ConverseBSL supports businesses, charities, public services and community organisations to become more accessible and inclusive for Deaf and hard-of-hearing people.

We provide practical British Sign Language training, Deaf Awareness sessions and accessibility support tailored to your workplace, service or customer-facing environment.

Our focus is on helping organisations improve communication, confidence and inclusion in real-world settings.

Business BSL Training

Practical British Sign Language training for staff teams, front-line workers and customer-facing services.

Deaf Awareness Training

Helping organisations understand Deaf culture, communication barriers and inclusive ways to support Deaf and hard-of-hearing people.

Accessibility Audits

Reviewing your premises, communication methods and customer journey to identify barriers and practical improvements.

Public BSL Course Signposting

We no longer run regular public BSL courses for individual learners, but we can signpost learners to independent providers.

Accessibility Audits & Inclusion Reviews

ConverseBSL can support organisations to review how accessible their service, premises or event is for Deaf and hard-of-hearing people.

We can look at communication access, front-line staff confidence, visual information, booking processes, reception areas, emergency procedures and the overall customer journey.

Following the review, we can provide practical recommendations to help your organisation improve accessibility and inclusion.

Where appropriate, ConverseBSL works with Deaf trainers, BSL users and experienced professionals to ensure training is informed by real lived experience and practical communication needs.

This helps organisations receive training that is relevant, respectful and grounded in real-world experience.