Deaf Awareness Training
ConverseBSL provides Deaf Awareness training for businesses, charities, public services and community organisations.
This training helps staff understand the barriers Deaf and hard-of-hearing people may face when accessing services, and gives teams practical tools to communicate more confidently and respectfully.
What the training covers?
Training can include:
- Understanding Deafness and different communication needs
- Deaf culture and identity
- Common barriers faced by Deaf and hard-of-hearing people
- How to communicate clearly and respectfully
- Practical visual communication strategies
- Basic British Sign Language signs
- Working with BSL interpreters and communication professionals
- Reasonable adjustments in customer-facing services
- Improving accessibility in everyday interactions
Who it is for?
This training is suitable for:
- Businesses
- Shops and shopping centres
- Reception and front-desk teams
- NHS and healthcare services
- Local authorities
- Charities
- Community organisations
- Schools and colleges
- Housing providers
- Support services
- Customer service teams
Delivery options
Training can be delivered online or in person, depending on your organisation’s needs.
Sessions can be offered as:
- Short awareness sessions
- Half-day training
- Full-day training
- Bespoke team training
Please contact us to discuss Deaf Awareness training for your organisation.